Dear SJPII Parents/Guardian,
We are pleased to announce Evergreen Catholic Schools will be offering Helpdesk support for all students and parents during regular support hours (8:00 a.m. - 4:00 p.m. Monday to Friday). Pertinent information outlining the specific supports available have now been posted on our SJPII school website. For your convenience, we have also attached a copy of the letter to this email.
Parents who require support have been asked to log into https://its.ecsrd.ca with their child’s ECSRD username and password to submit an IT ticket. If this is not possible, parents have then been asked to call our Desktop Support Helpdesk at 1-877-327-4874. Please note that issues regarding students forgetting log-in or password information, should be directed to their Homeroom teacher.
Thank you for continuing to be vital partners in this new educational process with us and your children.
St. John Paul II Catholic School